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Exploring the Contact Centre Salary Landscape

Now in its third addition, the Contact Centre Salary Survey remains an invaluable source of benchmarks relating to salaries paid to agents, supervisors, management and associated support employees across...

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Candice Roberts - Finalist of the EY World Entrepreneur Awards 2017

Our MD, Candice Roberts has been selected as a finalist of the Southern African chapter of the EY World Entrepeneur Awards 2017.

This year marks the 20th year...

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CCMG BPO and Contact Centre Awards

On Saturday evening CallForce was announced as the WINNER in the category Best External Support Services - Recruitment at the CCMG gala awards dinner! We are incredibly proud of...

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Congratulations to our MD Candice Roberts, who has been selected for EY’s 2017 Entrepreneurial Winning Women programme

CallForce is very proud to announce that Candice Roberts, MD and one of the founding members of CallForce, has been selected as one of 21 women who will take part...

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Our Nelson Mandela Day Initiative

Nelson Mandela once said: Education is the most powerful weapon which you can use to change the world.

In his honour we celebrated Mandela Day on the 1...

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Candidate Applications

Please note that we do not charge any fees to candidates and/or applicants.

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CallForce Labour Legislation Workshop Addresses Industry Concerns

Renowned Labour Lawyer, Ari Soldatos of Fluxmans Attorneys, reassures CallForce clients that the planned changes to labour legislation will not affect their contact centre agents contracted through CallForce. In...

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Annual CallForce Contact Centre Agent Survey Results

“Popular perceptions of contact centre agents being stressed, dissatisfied and constantly looking for the next career opportunity are completely off the mark,” says Candice Roberts, Managing Director of CallForce....

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Our successful partnerships

We are very grateful to work with some of these amazing partners.